Nationwide delivery across South Africa
Good to know
Everything you should know before placing an order with Phumi M.
All orders are placed through WhatsApp. We confirm your order, the total amount and delivery details before any payment is made.
Your order is packed once payment has been confirmed. Payment options are shared with you directly in the chat.
We deliver nationwide within South Africa. Delivery costs and estimated timelines depend on your location and are confirmed before payment.
Once your parcel is sent, tracking or collection details are shared with you on WhatsApp.
For hygiene and safety reasons, opened or used skincare, body care and hair care products cannot be returned or exchanged.
If your order arrives damaged, incorrect or incomplete, message us on WhatsApp within 48 hours of receiving it with photographs, and we will resolve it with you.
Phumi M products are cosmetic and self-care products. They are not intended to diagnose, treat or cure any condition. Individual experiences may vary. Please discontinue use if irritation occurs and consult a qualified professional if you have concerns.
Customer experiences are shared for informational purposes. Individual experiences and results may vary. Photographs are published with customer permission.
Customer experience photographs published on this website are shared with the permission of the customers concerned. Individual results vary from person to person.
Any details you share with us — your name, contact number and delivery address — are used only to process and deliver your order. We do not sell or share your information with third parties.
